Shipping policy

Processing Time
Orders are processed within 2–3 business days after payment is confirmed. You will receive an email notification once your order has been shipped.

Delivery Regions
We currently fulfill orders within the United States and Turkey.

• United States: Standard delivery is typically 3–7 business days, depending on your location.

• Turkey: Standard delivery is typically 2–5 business days, depending on your location.

Carriers & Tracking
All orders are shipped with trusted carriers. Tracking information will be provided once your order has been dispatched.

Shipping Fees
Shipping costs are calculated at checkout and vary depending on order size and delivery location.

Customs & Duties
International orders (outside the U.S. and Turkey) may be subject to customs duties, taxes, or handling fees imposed by the destination country. These are the responsibility of the customer.

Delays & Issues
While we strive to ensure timely delivery, please note that delays caused by carriers, weather conditions, or other unforeseen circumstances are beyond our control. If you experience any issues with your shipment, contact us at tugbakaradayi@gmail.com and we will assist you.